Developed by Council on Aging’s subsidiary, home52, home52 Transportation provides same-day and advanced scheduled transportation for riders who need specialized transportation services.
Adults and people with disabilities often need specialized transportation services, including special vehicles, assistive devices, through-the-door, and on-demand service. Traditional systems like public transit and rideshare services do not always meet the transportation needs of these individuals.
home52 Transportation is different.
home52 Transportation manages multiple transportation providers through a centralized transportation coordination system, providing specialized, on-demand and advance-scheduled trips for adults and people with disabilities.
home52 Transportation launched in May 2021 and has been serving older adults enrolled in Hamilton County’s Elderly Services Program and other riders through regional grants. Since its launch, the service has provided more than 100,000 trips for nearly 2,000 individuals. Now, the service is expanding to serve more adult riders in southwestern Ohio via a self-pay option. Residents in southwestern Ohio who need transportation to medical and other appointments can self-pay (pay out of pocket) to use home52 Transportation.
Self-Pay Eligibility Guidelines
- Live in southwestern Ohio
- Adults only (no children)
- Have a valid credit card on file with home52 Transportation’s Passenger Portal (see below)
- Have specialized need for transportation services. For example: require assistance from the home to the vehicle.
- Call the coordination center for one-way trip costs
home52 Transportation provides
- Door-through-door service
- Same-day ride availability (two-hour notice)
- Specialized vehicles
- GPS tracking for improved safety
- Communication with you and your appointment destination if the vehicle is running late
Trips may be scheduled through home52 Transportation’s Coordination Center by calling (855) 546-6352.
Riders also can schedule their own rides through home52 Transportation’s Passenger Portal. A valid email address and credit card are required to create a Passenger Portal account. Visit home52.org/riders to learn more. Videos and other tools are available to help you create a Passenger Portal account and schedule your first ride.